What does one pen contain?
3 ml of the Orivelle formula — tea tree oil, vitamin C and botanical oils — behind a wind-up base and a built-in brush. The pack carries the full ingredient list and the directions.
How is the pen used?
Wind the base until formula reaches the brush, paint a thin film over clean, dry nails and the skin beside them, and leave it to set. Nothing to rinse. Once in the morning, once at night.
Do I pay more than once?
No. A bundle is a single payment. There is no subscription, nothing renews and nothing needs cancelling. Order again when you want to.
When does an order leave?
Within 2 business days. In the US a single pen ships for $4.95; the 3- and 6-pen bundles include shipping. Prices and delivery estimates for the UK, EU, Germany and Canada appear at checkout.
Can I use it over polish or acrylics?
The pen is meant for bare nails. Leave polish and artificial nails aside while you use it, so the formula reaches the nail surface.
Who should not use the pen?
It is for external use only and must not go on broken skin. If you have an existing skin or nail condition, are pregnant or nursing, ask your healthcare provider first. Keep out of reach of children and pets.
How do returns work?
Unopened products in their original sealed packaging can be returned within 30 days of delivery. Email support to register the return first. Return postage is yours to pay and the original shipping charge is not refunded (EU and Norway customers who return within 14 days receive a full refund). Customers in the EU and the UK also keep their statutory 14-day right of withdrawal. Return policy.
Orders and delivery
Where is my parcel now?
Open Order tracking and enter your order number, tracking number or the email you gave at checkout. Tracking details are also emailed when the parcel leaves.
How can I contact you?
By email at support@orivellehq.com, by phone on +1 (970) 464-8577, or through the support page. Your order number helps us answer faster.
Which payment methods work at checkout?
Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay; the German checkout also offers Klarna.
Do you ship beyond the United States?
Yes. The checkout offers the United States, Canada, the United Kingdom, Germany and the EU, each priced in local currency. Delivery estimates are in the shipping policy.